Yes — UnlimitedGig is completely free to download and use. You only pay for the services you book, with no subscriptions, membership charges, or hidden fees of any kind. Browsing pro profiles, comparing prices, and reading reviews all cost nothing.

Every provider completes identity verification, a DBS background check, and skill validation before they're able to accept their first booking on the platform. Customer ratings and detailed reviews are also displayed on every profile, so you can see exactly how past customers rated their experience before you book.

If there is an issue, simply raise a dispute through the app. Your payment stays held securely until the job is confirmed complete, so you're never left chasing a refund. Our support team will investigate and help resolve the matter fairly and promptly, usually within one business day.

Yes. Many providers offer same-day availability, especially for urgent jobs like a burst pipe or an electrical fault. You can instantly view each pro's available time slots on their profile and book online in under 60 seconds — no phone calls required.

Pay securely using your card, Apple Pay, or Google Pay directly in the app — there's never any need for cash. Funds are held safely in escrow and are only released to your pro once you confirm the job is complete and you're satisfied with the work.

Yes. You can easily manage, reschedule, or cancel any booking directly through the app, subject to the individual pro's booking policy and notice period. Full details of each pro's cancellation terms are shown before you confirm your booking.

Yes. Every booking made through UnlimitedGig includes up to £1 million in accidental home damage protection, alongside full customer support. If an issue occurs during a job, our team will work with you and the pro to resolve it quickly and fairly.