"Booking Your First Service on Unlimited Gig": A Step-by-Step Guide
Need a Service? Start with Unlimited Gig. Here's exactly what happens from the moment you open the app to the moment a trusted specialist finishes the job — with fixed pricing and no guesswork at any step.
Whether it's a leaking tap, a deep clean before guests arrive, or a haircut squeezed into a lunch break, most people don't want to spend an hour comparing quotes to get it sorted. Unlimited Gig is built so booking a trusted specialist takes about as long as ordering a coffee. This guide walks through the exact steps — from opening the app to leaving a review — so your first booking goes smoothly.
Your Booking, Step by Step
Every booking on Unlimited Gig follows the same simple sequence, from request to completed job.
📱 Create Your Account
Sign up with your name, phone number, and postcode. It takes under a minute and there's no cost to create an account — you only pay for the jobs you book.
🔎 Tell Us What You Need
Pick a category — plumbing, cleaning, beauty, moving, and more — and describe the job in a few details. Add photos if it helps explain the problem.
💷 See the Fixed Price Instantly
Based on your details, the app shows a clear, fixed price before you confirm anything. No estimates that change once someone shows up at your door.
🗓️ Choose a Time That Works
Pick from available slots that suit your schedule, including same-day options in many areas. The specialist only sees times you've actually chosen.
🧑🔧 Get Matched With a Specialist
A vetted, rated specialist near you is matched to your job automatically, or you can browse profiles and pick one yourself based on reviews and past work.
💬 Track the Job in Real Time
Message your specialist directly in the app, see when they're on their way, and get updates as the job progresses — no guessing when they'll arrive.
✅ Confirm the Work Is Done
Once the job is finished, confirm completion in the app. Payment is only released to the specialist after you've signed off on the work.
⭐ Rate Your Experience
Leave a quick rating and review. It helps other customers choose well, and it's the same rating system that keeps specialists accountable on every job.
What does that first booking actually feel like? For most new customers, it's three taps: pick a category, confirm the price, choose a time — and the rest happens in the background while you get on with your day. Once support and mediation are built into the process, you're never left figuring out a next step on your own if something doesn't go to plan.
Why Fixed Pricing Changes Everything
The price you see is the price you pay — here's how that's possible before anyone has even seen the job in person.
Tips for a Smooth First Booking
A little detail upfront makes the whole job go faster once your specialist arrives.
📸 Add Photos When You Can
A photo of the tap, the room, or the item in question helps specialists prepare the right tools before they even arrive.
📝 Be Specific in the Details
Mention access instructions, parking, or pets. Small details prevent delays and awkward surprises on the day.
⏰ Book a Realistic Window
If your schedule is tight, choose a slot with a bit of buffer either side rather than an exact-minute arrival.
💬 Use In-App Messaging
Keep questions and updates inside the app chat, so there's always a record if you ever need support to step in.
How Specialists Get Onto the Platform
Every specialist on Unlimited Gig goes through the same checks before they can accept a single job.
🪪 Identity Verification
Specialists confirm who they are before their profile goes live, so every job is carried out by a verified, accountable individual.
📜 Skills & Experience Check
Relevant trade experience and qualifications are reviewed for the categories a specialist wants to work in.
⭐ Ongoing Ratings
After every job, ratings feed back into a specialist's profile — consistently low ratings affect how often they're matched.
Unlimited Gig vs. Calling Around
Finding help the old way still works — it's just slower, and the price is rarely clear until the job's already started.
| Area | Calling Around | Unlimited Gig |
|---|---|---|
| 🔍 Finding Someone | Ask friends, search, cold call | Matched in the app |
| 💷 Pricing | Quoted after they've seen the job | Fixed and shown before booking |
| ⭐ Trust & Ratings | Word of mouth only | Verified ratings and reviews |
| 📍 Tracking | No visibility until they arrive | Live status in the app |
| 🛡️ If Something Goes Wrong | You sort it out directly | Built-in support and mediation |
What People Book Most Often
These are the categories customers turn to Unlimited Gig for every week.
🔧 Home Repairs
Plumbing, electrics, and handyman jobs booked for the same day or the next available slot.
🧹 Cleaning
One-off deep cleans and regular weekly visits, matched to a specialist near you.
💅 Beauty at Home
Mobile beauticians and therapists who come to you, booked around your own schedule.
📦 Moving Help
Removal teams and drivers for anything from a single item to a full house move.
Booking With Confidence, Backed by Numbers
A quick snapshot of what customers experience when they book through Unlimited Gig.
What Customers Are Saying
"Booked a plumber at 8am for a leak and had someone at my door by lunchtime. The price didn't change once, either."
"I liked being able to see the specialist's ratings before booking. Made the whole thing feel a lot less like a gamble."
"One job ran a little long and I wasn't sure about the extra cost — support sorted it out fairly within the app, no drama."
Frequently Asked Questions
Common questions from customers booking their first service.
Need a Service? Start with Unlimited Gig
Fixed pricing, verified specialists, and real-time tracking — all in one app. Create your account free and book your first job in minutes.